Partner Relations

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Card Issued by (Travel Partner Name) *

Name of Person Completing this Form *

Email Address of Person Completing this Form *

(This Email will only be used for followup and resolution details if applicable)

Is the Travel Partner Liason for Follow Up the Same Person that Completed this Form? *

Yes

Travel Partner Liaison Contact Name *

Travel Partner Liaison Contact Email *

First Name of Guest

Last Name of Guest *

Guest Travel Start Date *

Month

Day

Year

Type of Card Used *

Version of Card *

Physical Card

eCard Print at Home

iCard Mobile App

Brief Description of Guest Concerns *

Please be as detailed as possible to aid us in providing the most accurate assessment of the guest's concerns. Include names of staff, time of visit, address/location of venue or other relevant information if known.

Date Customer Concern Occured (Approximate if Unknown) *

Month

Day

Year

Name of Participating Venue(s) Visited *

File Upload 1

Upload any receipts, images of card, screenshots, videos, photos or other relevant files that may help aid us in assisting the guest. (20mb maximum per file and must be one of these formats: gif, jpg, png, txt, pdf, doc, docx, avi, mov, mp3, ogg, wav)
Files must be less than 20 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx avi mov mp3 ogg wav.

File Upload 2

Files must be less than 20 MB.
Allowed file types: gif jpg jpeg png txt html pdf doc docx avi mov mp3 ogg wav.

File Upload 3

Files must be less than 20 MB.
Allowed file types: gif jpg jpeg png txt html pdf doc docx avi mov mp3 ogg wav.

May Guest Be Contacted Directly? *

Yes

Guest Email *

Guest Primary Phone Number

Is Guest Still In Resort? *

Yes

Date of Guest Departure from Resort? *

Month

Day

Year

Address of the Guest while in Resort

Send by email

Partner Relations

Shoney's Old Town

Medieval Times Dinner & Tournament